Online Reputation Management
Is your reputation being adversely affected by things posted online by others?
Issues with your online reputation can affect any business, organisation, or individual, and can have serious consequences if not dealt with in a proper and timely manner.
IDENTIFY
We take the time to understand exactly what it is that has been posted which is affecting your ability to do business, attract new customers, or retain existing ones.
RESEARCH
We use our experience to find out just how big the problem really is, and come up with imaginative solutions for how to deal with it.
ACTION & MONITOR
There is no quick fix, but we action our recommendations and track progress for you as your online reputation slowly recovers.
Won’t it become yesterday’s news on its own soon?
The problem won’t just go away if you ignore it. In fact, it’s likely to get worse.
Therefore, taking a proactive approach as soon as possible is essential to minimise any negative impact on your reputation.
How it Works
Once something has been posted online which paints you or your business in a less than favourable way, you would think it would be easy to complain to the platform involved and ask for things to be removed, especially if you can prove that they are false.
Unfortunately, it’s not that easy because your right to have inaccurate or unkind comments removed is weighed-up against the poster’s right to free speech, and in a mainly unregulated online world, the latter usually wins.
it’s usually impossible to get unkind contents removed (although we always try this first, as well as taking legal action on your behalf if appropriate), so our approach focuses on replacing the negative comments seen first from a search on your own or business name with many positive messages. The negative comments will typically still be there, but they will be both watered-down by the positives, and will no longer appear in the highest search engine listing positions.
